- #FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION UPDATE#
- #FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION DRIVER#
- #FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION CODE#
- #FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION ZIP#
The system automatically enters the RMA number into the Shipper Reference field when the order is submitted. If you want the RMA number in this field, click RMA as Default. Shipper Reference-Your internal reference information about the shipment (maximum 24 characters).You may use these fields for any internal reference information to help you identify the shipment: Please see the Terms and Conditions section of the FedEx Service Guide for details. Restrictions may apply on FedEx Ground Call Tags for shipments that have not originally been shipped via FedEx Ground. If a shipment appears to be damaged, do not issue a FedEx Ground Call Tag to pick it up. The weight divided by the total pieces in the shipment must be greater than 1.ĭeclared Value-FedEx Ground's liability is limited to $100 unless you declare a higher value. The default is configurable however, you may override the default and enter up to 150 pounds per piece.
Weight-The total weight of the package in pounds.
Maximum value: Total length + girth cannot exceed 130" (Girth = + ).ĭescription-The product description you enter in this field will appear on the FedEx Ground Call Tag Label. Minimum value: 1" for Length, 1" for Width, 1" for Height. Package Dimensions-Complete the Length, Width, and Height fields. Updates are not allowed to change the piece quantity in the order. Otherwise, for all multiple-piece orders the information entered for Piece #1 will be applied to all pieces within the order. Clicking this link brings up a separate screen where you can enter details for up to 5 pieces. If you need to enter different package details for each piece in the order, click the different details link in the Piece by Piece section. You can enter piece detail information for orders with less than 5 packages. The default is configurable however, you may override the default and enter up to 20. Total Pieces-The number of packages to be picked up. Inbound Shipment Details Complete the following fields about the incoming shipment: The message will appear in the return authorization confirmation e-mail that your customer receives from your company. Message to Customer (Optional)-Use this field to send a message to your customer, such as shipping instructions. FedEx does not deliver to post office boxes. #FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION ZIP#
FedEx cannot use post office box zip codes. Schedule only 1 pickup per day for a particular location.Here are a few reminders when scheduling a FedEx pickup:
#FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION CODE#
Common examples include: "Pick up at front desk," "Go to receiving/shipping dock," "The building gate code number is XX," etc.
#FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION DRIVER#
Pickup Instructions-Use this field for special instructions or additional information to help the FedEx driver locate the package. This is useful as a reminder to contact the customer to schedule the pickup.
#FEDEX DOOR TAG NUMBER PICK UP CONFIRMATION UPDATE#
All pickup information is stored in the FedEx Return Manager database until you update the RMA record with a valid pickup day.įollow-up Reminder-When creating an order for Future Pickup, you can specify the number of days before the order is triggered for follow-up.
Schedule a pickup for up to 10 business days in advance. Refer to the Holiday Observance Schedule in the Appendix. For example, if today is the Wednesday before Thanksgiving, schedule the pickup for Friday. Holidays may affect the pickup day selected. If today is Friday, the next pickup day is Monday. For example, if today is Monday, the next pickup day is Tuesday. Schedule a pickup for the next business day. Request Pickup-This drop-down menu allows you to select one of the following: Residential Pickup-Click this checkbox if this is a residential pickup. Pickup Information Complete the following fields about the package being picked up: Refer to the FedEx Service Guide for limitations and restrictions on FedEx domestic shipments. Service and Packaging Service Type-FedEx Ground. Verify Confirmation screen information. Enter Inbound Shipment Details information. Enter Service and Packaginginformation. Perform the following steps to complete a FedEx Ground Call Tag order: Select Ground Call Tag from the Shipping Document drop-down menu.Ĭlick Continue to complete the FedEx Ground Call Tag return. You want to provide your customer with a receipt for the package pickup as proof that the return has been entered into the FedEx shipping system. Your customer does not have access to the Internet or a printer, and you need a FedEx driver to provide the shipping label. 
The terminal prints out the FedEx Ground Call Tag label and distributes it to the FedEx Ground driver, who then brings it to the pickup location and affixes it to the return shipment. All shipment information is transmitted electronically to a FedEx Ground terminal.
Overview When you authorize a return by selecting FedEx Ground Call Tag, you have a paperless process that dispatches a FedEx driver to a pickup location.
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